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How to get more cybersecurity value out of your Microsoft License Webinar Transcript
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Heath Gieson [00:00:05] Good afternoon, everyone. Thank you for taking time out of your day to join us today. 

Heath Gieson [00:00:10] Throughout today's presentation, I will be putting out a few polls, you should see them pop up on your screens different times. 

Heath Gieson [00:00:17] So, if you can take a few minutes and answer some of those, I'm going to go ahead and launch one of our first ones right now, as we get ready to get started here, and go ahead, and. 

Heath Gieson [00:00:32] You should see that pop up. And you can go ahead and give us some answers on that one. 

Heath Gieson [00:00:37] While you're doing that, I'll go ahead and get things started, and start talking to you a little bit about some of the things we're going to talk about today. Thank you. Thank you, for joining us. 

Heath Gieson [00:00:45] My name is Heath Gieson. I'm with True Digital Security, and I want to go over a little bit on our agenda today and what we're going to be talking about. 

Heath Gieson [00:00:53] And first thing we're going to be talking about is understanding subscriptions and licenses, and the apps and services that go with those subscriptions licenses. 

Heath Gieson [00:01:03] Then we're going to talk a little bit about business subscriptions versus enterprise subscriptions. What's the differences, why is there a difference, and how do those workout? 

Heath Gieson [00:01:14] Do a comparison of the of the features that come with their Office 365 subscription versus the Microsoft 365 subscriptions. 

Heath Gieson [00:01:23] We'll do a comparison of the top security features ready to go through all the different security features in every subscription, but we're going to go through it here and get the top ones that I think are going to be the biggest benefit to everybody. 

Heath Gieson [00:01:38] And then we're going to talk a little bit about the future of subscriptions. Microsoft's get rid of change that program around here a little bit in 20 22. If I want to give you a preview and talk about some of the things that we know as a Cloud Service provider of CSP, and some of the stuff that we can start relaying to you as you can start making decisions about how you're going to utilize those subscriptions. 

Heath Gieson [00:02:00] And then I'm gonna let you in on a little secret of how to understand all of this. 

Heath Gieson [00:02:04] And some of the things that we use to wrap our heads around, and make sure we're recommending the right things to everybody as we work through licensing issues, and figure out what services are the right ones for our clients, as we're building out plans. 

Heath Gieson [00:02:20] As you'll notice, I do have a little disclaimer here. I will tell you what I know, and most everything I know, I might tell you some things I don't know. I'm not sure how that happens, but I have done it before, I've seen the recordings. 

Heath Gieson [00:02:32] But I can't tell you all the things I don't know. 

Heath Gieson [00:02:35] I can promise you that. 

Heath Gieson [00:02:37] Um, it's a nice little slide giving you my background. You can pull some of this off of our webpage, it at true digital security dot com. 

Heath Gieson [00:02:48] I've been around for a long time. I won't let you know how long, because it might give you away my age. 

Heath Gieson [00:02:53] But I've been working in the IT world, log time, doing lots of stuff, and I particularly they're watching Microsoft with this 365 platform as it has evolved over the years. 

Heath Gieson [00:03:05] Starting off, way back with what I call one of the world's worst marketing names for a product, be pause, business productivity, office systems. 

Heath Gieson [00:03:16] Before it became Office 365, then watched as they've kind of morphed it from Office 365 into the Microsoft 365 offering They have today. That really kinda holistically addresses organizational needs. 

Heath Gieson [00:03:30] Um, and, we're going to get into some of that today, and one of the things I always like to start off with and talk about is, what is Microsoft 365? 

Heath Gieson [00:03:40] There has been, and it's getting better, but there's been a lot of confusion in the industry of, you know, what is Office 365? What is Microsoft 365? 

Heath Gieson [00:03:49] Simple way of say it is, you know, it really implementing Microsoft 365 in your organization is not really about technology. 

Heath Gieson [00:03:57] There is the technology aspect to it, but it's more about making people more productive in a secure and compliant environment. 

Heath Gieson [00:04:06] The, then technology is just one of the tool sets that we use to make that happen. 

Heath Gieson [00:04:14] This platform can change the way businesses do business, through modern productivity tools, collaborations, systems, and the latest in security and compliance from both a configuration and monitoring aspect. 

Heath Gieson [00:04:27] However, in order to really understand how to unlock that value and get the most out of your investment, we need to understand how it's packaged, and make sure that we're really organizing your subscription sets to in a manner that's really best for you to get the most value out of it for your organization. 

Heath Gieson [00:04:46] So that said, I hope you're all ready to talk about this very exciting topic of licensing. Hopefully you have a nice, good cup of coffee, too. 

Heath Gieson [00:04:53] Stay with me as we go through all of this. 

Heath Gieson [00:04:56] Just look at here real quick here. We've got 71% of our votes in from that first poll, which was, what is the last time you reviewed your life, your, your your licensing from the Microsoft 365? platform? 

Heath Gieson [00:05:08] 58% of you say it was in the last few months. That's that's excellent. That's better than I would have suspected 8% say in the last year, and 33% say they don't remember. 

Heath Gieson [00:05:20] Well, hopefully by the end of this, we can make that a little bit better for everybody, and we'll make sure that everybody has a little bit more information and have things moving forward for that. 

Heath Gieson [00:05:32] We'll have a couple more polls pop up here is I give the presentation a little bit later on. 

Heath Gieson [00:05:38] So let's talk about subscriptions and really understanding what are subscriptions. 

Heath Gieson [00:05:44] So subscriptions are available in either monthly or yearly terms. 

Heath Gieson [00:05:48] And they really are the grouping of applications and services. 

Heath Gieson [00:05:52] These are the things that you most commonly hear about, you know, common ones are ..., or Office 365, E three, Microsoft 365, Business Premium. 

Heath Gieson [00:06:02] These are really the things that you purchase. 

Heath Gieson [00:06:06] And what are those applications and services, that group to get grouped in there? 

Heath Gieson [00:06:10] Well, it's the Office 365 applications, or what they now call, the M 365 apps, which are the traditional apps that we know and love from the traditional Office Suite. 

Heath Gieson [00:06:22] Right with the Outlook, Word, PowerPoint, Excel, all of those traditional apps. 

Heath Gieson [00:06:29] They're the Dynamics apps that come from the Dynamics side of the house, where you have all of those platforms. 

Heath Gieson [00:06:36] And then you have the power platform apps, things like power automate, power BI, and power apps that you can really use. 

Heath Gieson [00:06:44] Project, Visio, forms, All of those are some of the the apps that come bundled in the various different subscription levels. 

Heath Gieson [00:06:53] Matter of fact, over the last few years, Microsoft has added quite a few different apps into this subscriptions. 

Heath Gieson [00:07:00] Last count, I knew they had added about 14 new apps in the subscriptions over the last few years. 

Heath Gieson [00:07:05] And they've added over 1400 new features that are really aimed at enhancing the communications, collaborations, security, compliance, and automation capabilities of this platform. To really make it work out better. 

Heath Gieson [00:07:18] For organizations, there's really some outstanding stuff they've done here that is really unparalleled in the market. 

Heath Gieson [00:07:25] So, I said, subscriptions are a combination of apps and services. What are those services? 

Heath Gieson [00:07:30] Some of those services, our team's voice, Azure Active Directory, Endpoint Detection and Response, Mobile device Management, mobile application management. 

Heath Gieson [00:07:42] Which is interesting, because everybody looks at that line and thinks that well, you know, what about my, what about my non mobile devices? Can I manage those? Yes. 

Heath Gieson [00:07:51] The mobile in this term, mobile device management, refers to the fact that you can manage these devices from anywhere, Not that the device itself is necessarily SharePoint Online. 

Heath Gieson [00:08:03] Conditional Access, which is really one of the hearts of the security of the M 365 system, I can't speak enough about Conditional Access, which plays directly into Identity and Access Management. 

Heath Gieson [00:08:17] If any of you been on my Webinars before, you've heard me talk at all the nauseum, about additional Act or conditional access, and identity and access management. Those really are two of the most foundational things that you really need to be looking at when implementing and running and using or retrofitting an Office 365 system and moving to an M 365 system. 

Heath Gieson [00:08:39] Or if you're looking at first stepping into that Microsoft 365 system, those are really the foundational aspects of making sure that you have those things set up, right? And everything builds off of those. 

Heath Gieson [00:08:50] So, that's what a subscription is. If that's what a subscription is, what is a license? 

Heath Gieson [00:08:56] Well, subscriptions are sold by the license. You buy a subscription and you license it to your users. 

Heath Gieson [00:09:04] So in this case, in this example here, the Microsoft 365 E 3 subscription, let me grab my handy little laser pointer here. 

Heath Gieson [00:09:14] Microsoft 365, M, 365, E three subscription, as you can see right here on this slide, It was purchased with 100 licenses. 

Heath Gieson [00:09:25] That means we can license this to 100 users. We can use Science 100 user or service accounts. 

Heath Gieson [00:09:31] Service accounts sometimes need to have a subscription assigned or license to them so that they can do the necessary jobs that that, that service needs to be able to do, It's usually a third party service that you're using that license for. 

Heath Gieson [00:09:45] Um, you can use these licenses and adjust them around to users. So if you have an employee that leaves, you can take that license back and reassign it to a new employee. 

Heath Gieson [00:09:56] Sometimes you might have to assign multiple in licenses to an employee. For example, here we have our M 365, E three, which does not include audio conferencing or business voice services, So we may have to assign some of those users, if they need it. 

Heath Gieson [00:10:13] Audio, audio conferencing subscription, and they'll get a license for that. 

Heath Gieson [00:10:17] Or Mike, or the Microsoft 365 Business Voice. And they'll get the voice capabilities to be able to call out over the public telephone network, and make use Teams, use the teams client, really, as their soft phone. And really be able to take advantage of the communications aspect of the team system. 

Heath Gieson [00:10:39] Next, I wanted to kinda go over with you a little bit about the differences between a business subscription and an enterprise subscription. 

Heath Gieson [00:10:48] And why are they have these, these broke down. 

Heath Gieson [00:10:51] Well, the commercial subscriptions come in these two different flavors. Academic and government subscriptions. 

Heath Gieson [00:10:56] They do not, but the commercial subscriptions that are available for businesses come out in these two different categories, if you will. 

Heath Gieson [00:11:04] Um, the business subscriptions are really designed to meet the needs for small and medium business. 

Heath Gieson [00:11:11] Doesn't mean they cannot be used in an enterprise. 

Heath Gieson [00:11:14] It just means they're packaged with services and applications specifically to get the most advantage out of those, out of the subscription, for those types of organizations. 

Heath Gieson [00:11:24] You can have up to 300 business subscriptions, are licensed users using business subscriptions, per tenant. 

Heath Gieson [00:11:34] So even if you're an enterprise with more than 300 users, you still can utilize a business subscription, and license it to up to 300 users, and there's some advantages to doing that. 

Heath Gieson [00:11:45] And you'll see that, I think, as we continue to go through some of the information about the differences here, between the business and the enterprise, there's no oh subscriptions in the business world, There's only ends in April of this last year. 

Heath Gieson [00:11:59] In April of 2021, Microsoft changed their licensing significantly, and they got rid of all the Office 365 business subscriptions, and they now have just the three Microsoft, 365 Business subscriptions. It's really more of a branding change than anything. 

Heath Gieson [00:12:19] There's the Microsoft Business Basic, which is $5 a month, and it contains only the web apps. 

Heath Gieson [00:12:28] You do get e-mail with that, so you can have your e-mail hosted, or your user gets a mailbox hosted. 

Heath Gieson [00:12:33] But, they only get access to use the applications, the Word, Excel, all of those types of apps, they only get web versions of those applications. They do not get the apps that they can install in the computer. 

Heath Gieson [00:12:44] It doesn't mean you can't buy Microsoft Office separately and install it on your computer and still utilize the system that way. 

Heath Gieson [00:12:50] Although, it, that would be kind of counter-intuitive and probably not very cost effective for someone do. 

Heath Gieson [00:12:57] There is also the Microsoft 365 Business Standard license, moving up a notch, and basic, the big difference between the basic and the standard other than the price, as you can see there, is that you now get the full apps. 

Heath Gieson [00:13:10] You do get those applications for each one of your users that are assigned this, this license, to be able to utilize the full applications, and be able to, to, to use Word on their desktop, the full word, the full Excel. 

Heath Gieson [00:13:25] And then finally, there is the Business Premium license, which this is really the best value of all of the licenses that Microsoft provides. We're going to go into a little deeper dive here in a little bit, and I'll show you what I mean by that. 

Heath Gieson [00:13:39] It really does provide the most features for the least amount of money, out of any license, a subscription that you can license to users that Microsoft offers. 

Heath Gieson [00:13:50] The Enterprise side, you have both the O M E M, so that means you can still get just an Office 365 subscription, or you can get a Microsoft 365 subscription. 

Heath Gieson [00:14:04] We're going to talk a little bit here in a minute about what the differences really are. Some of the nuts. And bolts differences between those two. 

Heath Gieson [00:14:11] There's many other subscriptions and add ons in the, in both the enterprise and business world, but most of those are utilized in the enterprise world, such as the F type subscriptions and the F subscriptions, are really specialized for what they call first line workers. 

Heath Gieson [00:14:28] That's going to be a subscription that you're going to use for. 

Heath Gieson [00:14:32] It's used frequently in health care for a doctor or a nurse that's on the floor, using a tablet, walking around, and they're just accessing apps off of a common shared device. 

Heath Gieson [00:14:41] A kiosk type device, it's used commonly for first responders for police, firefighters, paramedics, those types of things, the more the more companies embrace the 65 system in the more we see it, the more uses and creative uses we find for those F type licenses. 

Heath Gieson [00:15:01] Um, and there's no user limit, so you can have as many enterprise, or as many F type licenses in a tenant as you need, you're not limited to that 300 number. 

Heath Gieson [00:15:11] There are some other types of subscriptions, which I'm not really gonna get a whole lot into some of these right now. We'll talk a little bit about the add ons, the various different add ons subscriptions. 

Heath Gieson [00:15:21] We'll talk about some of those, but I'm not really going to get into the consumer or the education or the government. 

Heath Gieson [00:15:27] Lot of people don't are aware of the consumer licenses. I'm, personally, I have a Microsoft 365 family account. It provides universal storage through OneDrive. For all of my, my family, they have access to all the applications. We run shared calendars. 

Heath Gieson [00:15:43] It's like having our own little business system, but dedicated and priced more towards a family, family area. 

Heath Gieson [00:15:50] The next thing I really want to talk about is, let's dive in here into the Office 365, and let's look up what makes up Office 365. 

Heath Gieson [00:16:03] Hope everybody can see this chart here. I've got a nice monitor here and I can I can still read everything that's on here. Hopefully, you're looking at one, too, And if not, don't worry about it. 

Heath Gieson [00:16:12] Don't try and get all of this information down right now. At the end of the presentation, and I will let you know where where you can find these charts and how you can utilize them yourself. 

Heath Gieson [00:16:21] But let's kind of look at this, and I like the way these charts are laid out, because they really show you all the different features that come in the subscription. 

Heath Gieson [00:16:30] So as we're looking at this, we can see here there's this orange box, this big box all the way around, This is the Office 365 E 5 subscription. 

Heath Gieson [00:16:43] Now E five is the highest level of any of the subscriptions. You have an Office E five. You have an N 365 E 5 E 5. the five after the E denotes. That's the biggest one, the E denotes. 

Heath Gieson [00:16:55] It's an Enterprise license not a business license. 

Heath Gieson [00:16:59] So we're looking at the Office 365 E 5 license, and we can see all the different features that it has here. 

Heath Gieson [00:17:05] Inside its feature set, we can see that Office 365, E three is part of the feature set of the E five. So when you buy E, five, you get everything that, an E three has plus some more stuff. 

Heath Gieson [00:17:19] So, if we really just wanted to look at what's inside just an E three license. Say, that's what we were looking at. 

Heath Gieson [00:17:24] These are going to be all the different feature sets that you're gonna get inside that E three license. 

Heath Gieson [00:17:30] Now, when I provide the link to you here, and you're able to go look up these charts, you'll be able to click on each one of these boxes, and it'll take you out to a Microsoft website that will show it. It'll explain to you the Docs site. 

Heath Gieson [00:17:42] They'll explain to you what those different features are and what applications and services those may utilize. 

Heath Gieson [00:17:50] Another thing I want to point out here that we're going to be looking at as we go through some of these diagrams and compare things is that you'll notice that the Microsoft Defender Office plan, Office 365 Plan 2 and plan one are in their own dotted line boxes here. 

Heath Gieson [00:18:06] Well, what that means is those are also available as an add-on. 

Heath Gieson [00:18:11] So, if you have just Office 365, E three, But you need the feature sets that are available in either plan one here or plan to you, can add, just plan one, or you can add plan to on as an add on to your 365 license. So, that's what that's denoting. 

Heath Gieson [00:18:29] Now, those come with the E five license as well as these other items that are all listed over here. 

Heath Gieson [00:18:37] And some of these are some really amazing security features. 

Heath Gieson [00:18:43] But let's hold off where we go into that, just yet. 

Heath Gieson [00:18:47] So the next piece I want to talk to you about is a piece that many people don't know about. 

Heath Gieson [00:18:52] It hasn't been a common thing that has happened to out there in the, in the industry, that a lot of people know about this license. I find very few people do. 

Heath Gieson [00:19:01] It's called EMS for short, or Microsoft Enterprise Security, and it's really, it's what provides that Intelligent Mobility Management security platform behind Office 365. 

Heath Gieson [00:19:13] It's an add-on to Office 365. 

Heath Gieson [00:19:16] It really helps protect and secure your organization, and gives your employees a new way to work remotely, and to be flexible in all kinds of ways that weren't possible before. 

Heath Gieson [00:19:26] So let's take a look at the breakdown of the EMS. 

Heath Gieson [00:19:29] Here, again, we can see, it's comes in a couple different flavors. 

Heath Gieson [00:19:34] First off, we've got in this box here, R S, E three, right, and we could see all the different features that come in there. 

Heath Gieson [00:19:42] And a big part of EMS E three, is really this Azure AD, your Active Directory Premium plan. 

Heath Gieson [00:19:49] And that's what starts getting us things like our infamous, or famous conditional access that we talk about. I talk about a lot. We get self-service password reset, we get a new level of multifactor authentication that you can work with. 

Heath Gieson [00:20:07] We get single sign on into other SaaS based organizations. We get integration with third party MFA tools. 

Heath Gieson [00:20:15] Um, can also see here that there is a bigger, one Azure AD Premium Plan, too. 

Heath Gieson [00:20:23] And that's, that can be purchased as an add on to your E three, but all of that is included in your S E five. 

Heath Gieson [00:20:31] You also get the Microsoft Defender for Identity, Microsoft Cloud App Security, and a rules based classification system for using the Information Protection system, and we'll talk a little bit more about that in a little bit, but it's a very powerful information protection system that allows you to control your data and control who can view your data, even if it's outside of your organization. 

Heath Gieson [00:20:55] The next step on this that a lot of people don't realize, is there's another add on to Office 365, which is windows based subscriptions. 

Heath Gieson [00:21:05] Most people are aware of Windows, Pro, Windows, Enterprise, Windows 10, or 11 enterprise in both of those who doesn't really matter. 

Heath Gieson [00:21:12] But then, with this add-on, you can get Windows E three and Windows E five, which gives you also substantially significant amount of additional features that apply to your Windows operating systems. 

Heath Gieson [00:21:26] one of the great ones is that if you have this subscription, you can automatically upgrade. 

Heath Gieson [00:21:31] It will automatically upgrade to Windows Pro operating system license to Enterprise. 

Heath Gieson [00:21:37] What if that system is removed from your platform, from your 365 platform? 

Heath Gieson [00:21:44] It'll automatically downgrade back from Enterprise to prompt. 

Heath Gieson [00:21:47] So it provides those enterprise features. While it's part of your system. If it gets removed from your system, it goes back to its native licensing. 

Heath Gieson [00:21:54] one of the key features that you get here is this box right here: Windows Autopilot. 

Heath Gieson [00:22:01] If you're not familiar with autopilot is an amazing way of dealing with how to deploy and manage endpoint devices that are running windows in today's day and age. 

Heath Gieson [00:22:11] When autopilot is configured properly and set up, you're able to get machines from manufacturers, shipped them directly to users. 

Heath Gieson [00:22:20] Today's day and age, we all have workforce's, or most of us have workforces that are scattered all over the country, and it used to be that the computer would have to come back to your IT team. 

Heath Gieson [00:22:30] Before it could go out to a user, they'd have to set it all up. 

Heath Gieson [00:22:33] Then they send it out to the user, that they contact the user and work with the user on setting up some applications. 

Heath Gieson [00:22:38] It is possible now that you can just ship that computer directly from the manufacturer to the end user. 

Heath Gieson [00:22:45] They open it up. They login with their credentials. All of their settings, applications, everything you need to have pushed down to that computer, can be pushed down to it automatically, and they can be up and running. 

Heath Gieson [00:22:57] Also, conversely if you need to re provision that computer to a new user, you can go into the Microsoft Endpoint Manager, an autopilot, issue the autopilot command which will reset that computer, Erase the former user's information, redeploy it with all the right applications, and everything for the next user, very powerful tool. And a we do a lot of implementation for that. That can be used heavily. 

Heath Gieson [00:23:23] Another box that I wanted to point out while we were talking about the Windows stuff here is universal print. 

Heath Gieson [00:23:27] This is a new feature that just came out this year. 

Heath Gieson [00:23:30] There's not a lot of people that I've seen take full advantage of this, but this Eve's essentially moves your printers up into the cloud. 

Heath Gieson [00:23:38] So in our offices, various different offices, we have many different printers where we can take those printers and make them available to everybody that's in the M 365 or Office 365 system if they have this add-on for their licenses, and now we can just see the printers that are available to us and we can print to it. So, I'm down here in South Florida, and I need to print something out in our New York Office for somebody, I can print to our New York Printer. No, VPN is required. 

Heath Gieson [00:24:06] No special configurations, outside of just attaching the printer into the tenant, and I can make things happen. 

Heath Gieson [00:24:12] There are new printers that are coming out that are built-in that do not need to be connected to anything. 

Heath Gieson [00:24:17] That will automatically have the settings built into them when you connect them to the Internet, to the network, that you can automatically set them up to log into your tenant and be part of this universal print program. 

Heath Gieson [00:24:28] So, that's a thing that has plagued many of us for lots of years is how do you get things like printing to work when your employees are anywhere. 

Heath Gieson [00:24:35] So they can print to any printer or anywhere. 

Heath Gieson [00:24:37] And the universal print system is is quite powerful and does a very good job at doing that stuff. 

Heath Gieson [00:24:44] one of the other things I wanted to point out on here is the attack surface reduction. 

Heath Gieson [00:24:49] This is a whole special set of of settings that we're now able to push down, using these E three and E five subscriptions for Windows that allow us to really close up some holes that might need to be open in Windows. 

Heath Gieson [00:25:02] We know what we need our users to have, what we don't need them to have, and we're able to quickly reduce the attack surface area, close those holes, and only provide the services available on that box that need to be available. 

Heath Gieson [00:25:16] Let me move on here and talk a little bit about what happens if you put all of these things together. 

Heath Gieson [00:25:22] So if you put Office 365, Enterprise Mobility and Security and Windows 10, altogether. 

Heath Gieson [00:25:33] Do you guys know what you get? 

Heath Gieson [00:25:36] Well, that's what is Microsoft 365. 

Heath Gieson [00:25:40] So those, those three things, Office 365, Enterprise, Mobility Security, and those Windows subscription licenses combined together, is what actually makes up the Microsoft 365 system. 

Heath Gieson [00:25:52] That said, let's take a little deeper look at some of the common 365 subscriptions. 

Heath Gieson [00:25:58] The most common one is our Enterprise licensing, right? So let's look at that. 

Heath Gieson [00:26:04] this this chart does a wonderful job of showing us the E, the Microsoft 365, E three license, and the E five license in its entirety of what it all includes. 

Heath Gieson [00:26:16] So before, we were looking at the Office E three year, we saw this chart right right here. So we'd see Office E three. As a part of this. 

Heath Gieson [00:26:24] We see Enterprise Mobility and Security E three is part of this. 

Heath Gieson [00:26:30] And we can see that that Windows E three is a part of this. 

Heath Gieson [00:26:36] Now, if we look at this in a broader sense, we can see some stuff that they've added on here, which is Microsoft Defender for Endpoints, which I'm going to talk specifically about a little bit later, but it's really an advanced threat protection engine for in a security engine for your endpoints. This didn't used to be included with E three. It's currently in Preview mode to be included with E three. It's going to It was just an add-on before. It is going to be included with the E three license sometime in 22. 

Heath Gieson [00:27:08] If you look at the bigger box here, you can see we're looking at the Microsoft 365, E five license or subscription. 

Heath Gieson [00:27:16] This subscription is the, Is the, Is the Mac Daddy Subscription out of all Microsoft subscriptions. 

Heath Gieson [00:27:22] As you can see, it includes the most pretty little boxes, right? 

Heath Gieson [00:27:26] So, here, we have Microsoft 365 E 5 security, which, just this column, All of these items here can be purchased as an add on to the E three or just this column. 

Heath Gieson [00:27:38] The E five Compliance, it'd be purchased as an add-on, and inside those columns, you'll see we have some more dotted boxes that can be purchased as add ons for the different licenses in their perspective levels. 

Heath Gieson [00:27:53] That's what the E five license looks like. 

Heath Gieson [00:27:57] All right. 

Heath Gieson [00:27:58] I think it's time to take a minute here and do another quick poll. 

Heath Gieson [00:28:04] So, I'm going to send out another poll here: What licensing tier do you currently have launched? 

Heath Gieson [00:28:16] Take them all it filled out as best you can. 

Heath Gieson [00:28:17] I'm not sure if it'll let you select multiples on that, but it will be interesting to see what we get here, and while you guys are filling that out, I'm going to move to the next slide, which is going to outline the Microsoft 365 business subscriptions, just like what we looked like at the Enterprise. 

Heath Gieson [00:28:38] So here you can see the three different levels we talked about earlier: Business, Basic, Business Standard, and Business Premium. 

Heath Gieson [00:28:46] We talked about it in our in our earlier slides. 

Heath Gieson [00:28:49] You can see business basic does not include any of those EMS features and it does not include any of those Windows features. So, this is the M 365 licenses. These two are the Microsoft 365 licenses. 

Heath Gieson [00:29:03] Probably should have been, remained an Office 365 license, right? But they, they decided they wanted to brand them this way. 

Heath Gieson [00:29:16] Oh, I see, I've got to close the poll now to start my screen sharing again. You guys can't see, so let me close this. 

Heath Gieson [00:29:23] We've got 71% of the votes in. 

Heath Gieson [00:29:26] 75% of our users have Enterprise E level licensing, 17 have business licensing, and 8% have business base. 

Heath Gieson [00:29:35] So that is close now. Hopefully, you can see my screen again. And, we're looking here at the business. 

Heath Gieson [00:29:41] That same type of chart we looked at for the Enterprise licensing, for the Business licensing. 

Heath Gieson [00:29:46] And this is in the Microsoft 365 Business basic. Because I was talking about it doesn't include the MS nor does the standard, does include any of the Windows. 

Heath Gieson [00:29:55] You can see here these little boxes are brighter red because these are the differences right between Basic and standard. 

Heath Gieson [00:30:04] Here are you get the Microsoft 365 apps for Business, so you can install the apps on your computer and you also get bookings which is a system that allows you to take, um, to work with customers. You can give them a web link. They can schedule a meeting, they can do things. 

Heath Gieson [00:30:19] We use this a lot in a lot of different organizations, especially across professional services, organizations, sales organizations We have several salons that are using this that have been set up so customers can pre-book, um, appointments and even prepay for them. Also, have some awesome law offices, nationwide law offices that are set up to use that. 

Heath Gieson [00:30:42] Now, if you start looking over here, Business Premium. 

Heath Gieson [00:30:45] This starts to look a lot closer to what we were looking at with that Microsoft E three, Microsoft 365, E three license, right, We've got Office three. We've got a substantial amount of features here in our Office 365. 

Heath Gieson [00:31:01] We've got the features from the Enterprise Mobility and Security, We've got our Azure AD, Premium Plan, one, extra features on that. 

Heath Gieson [00:31:09] And then we've got our Windows stuff, and you can see here in Windows that we've got our, Our Universal Pred, We've got autopilot, we've got a lot of the things that we just talked about in the other side of stuff. We've got Windows Update for Business. Right? 

Heath Gieson [00:31:24] We've got some stuff that we've got the information protection stuff here. 

Heath Gieson [00:31:27] So, when I was talking earlier about this being really the Best Buy license for your, for most organizations, this really is now, remember. You don't have 300 those in a tenant. 

Heath Gieson [00:31:39] But even if you are an enterprise tenant, you can take advantage of 300 of those on a subscription. 

Heath Gieson [00:31:48] So, common licensing, air's. 

Heath Gieson [00:31:50] What are the common problem? I see 75% of you selected that you have the Enterprise E licensing. 

Heath Gieson [00:31:55] I'm curious to, to see, and we maybe we should've made that, another poll is, do you have the Microsoft 365, or the Office 365? 

Heath Gieson [00:32:02] I generally, when I'm working with clients, They all say, We have the Enterprise license. We're really good. 

Heath Gieson [00:32:08] And then we look into it a little bit more, and we will find out, but what they actually have is the Office 365 E 3 license, which provides them again, just these items in our nice little red box here. 

Heath Gieson [00:32:18] Right now, you can come close to getting the feature set that that the M licenses will give you by just adding the Enterprise Mobility and Security. 

Heath Gieson [00:32:29] But as we saw on our charts, there's no green boxes there. 

Heath Gieson [00:32:32] We're still missing those windows elements, right? And by doing that, we've now increased the price, up to $30, 30 dollars and 60%. 

Heath Gieson [00:32:40] We're still missing all of those windows enhancements in the Autopilot, universal print, those things that we were were talking about. 

Heath Gieson [00:32:47] So in order to get there in the eworld, we need to move up to the Microsoft E three license, which is $32. So $4, 40 extra, you get all of these extra green box features, right? 

Heath Gieson [00:33:00] And you get the universal print and you get the autopilot some of those other things that I was talking about earlier. 

Heath Gieson [00:33:06] Now if you really look at this, if we compare the next step, let's look at it from a Business premium point of view. 

Heath Gieson [00:33:13] It's $20. 

Heath Gieson [00:33:15] So most places I talk to, they'll have no 200, 250 users using Office 365, E three, or $20 setting. 

Heath Gieson [00:33:26] They may have another lots of users using maybe basic, because all they need is web apps, They may have some F, F level subscriptions out there being utilized. But the core of their subscriptions, even in some larger organizations is still Office E three. 

Heath Gieson [00:33:40] Well, they could have a good chunk of their users upgraded to the Business Premium with all of its features for a mere $20 mark. 

Heath Gieson [00:33:51] There is one caveat here. 

Heath Gieson [00:33:53] But I want to point out an Office 365 or an M 365. That is an E license comes with a 100 gig mailbox. 

Heath Gieson [00:34:04] This is really kind of more of a marketing thing. 

Heath Gieson [00:34:06] In my opinion, No one should have a 100 gig mailbox, shouldn't have 100 gigs of data active in your active mailbox. Your mailbox is going to perform very poorly, and you're gonna write a loss of performance problems if you actually, are you coming even close to using that hundred gig mailbox? 

Heath Gieson [00:34:25] On the business level licenses, including Business Premium, They give you the 50 gig mailbox. 

Heath Gieson [00:34:31] Well, again, no one should have a 50 gig mailbox. 

Heath Gieson [00:34:34] That's really way too much. 

Heath Gieson [00:34:38] We would, if we came in without this limitation, and we were working with you, we'd be talking to you about implementing auto archiving or online archiving, where anything that's after a certain age would automatically, or a certain unimportance, certain importance level, or low importance level, but automatically get archived off into an online archive mailbox. This would appear just as another mailbox or another folder. Right, in your mailbox. Many times people don't even realize that this has been enabled. 

Heath Gieson [00:35:06] So this is the fix with Business Premium. 

Heath Gieson [00:35:11] You are entitled to online archiving, which is also sometimes called unlimited archiving, which is slightly misleading because they've changed some of the parameters around this in the last couple of years, but it's auto expanding, so it automatically expands to what it needs to be, up to 1.5 terabytes. 

Heath Gieson [00:35:29] The way we would implement this for a client is we would come in and say, You know what, let's start really small. 

Heath Gieson [00:35:35] I'd say anything that's older than two, maybe three years old, whatever your appetite is. Let's go ahead and set up some policies that, anything that's older than 2 or 3 years, let's go ahead and move that over to the auto archive to the online archive. 

Heath Gieson [00:35:47] And we'll do that. 

Heath Gieson [00:35:50] And when, every time we've done that, we've actually, to this date, had anyone who really even noticed that it happened, Next step is, OK, well, you've got that far. Perhaps we can move it a little forward and make it one year. 

Heath Gieson [00:36:03] The sweet spot, for most clients seem to be somewhere between one year, six months, and you can define it per user. So it doesn't have to be a whole global thing. I personally keep mine at three months, and I rarely have to go into my archive. I've got e-mail in my archive, going back to 2007, and I rarely have to go there. 

Heath Gieson [00:36:22] It all is offline. My mailbox runs well. I don't, my Outlook is it's slow. 

Heath Gieson [00:36:26] I get all kinds of great benefits of not having tons and tons of e-mail that I never really need. 

Heath Gieson [00:36:32] And if I do, I know exactly where it goldfine. 

Heath Gieson [00:36:36] So we said, we're going to talk about some of the top security features across these. 

Heath Gieson [00:36:41] Now that I've laid out, that the Business Premium license is really the best value out of all the licenses. 

Heath Gieson [00:36:48] Let's talk about a fee security feature comparison. 

Heath Gieson [00:36:51] So these are some of the top security features. This isn't all of them. Do you want to go through every single one of them, which is a very long list, and impossible to fit on a PowerPoint slide. 

Heath Gieson [00:37:00] I'd be more than happy to go through all of that with you, as you can tell, I like talking about this stuff, so I'll be more than happy to go through it with you, but these are some of the top ones that I wanted to lay out for you. 

Heath Gieson [00:37:13] You can see all of them have identity and access management. So everything comes with Azure AD plan one, right? 

Heath Gieson [00:37:19] If you're at an E three license, or business basic standard, you get, you're basically getting Azure AD P one which gives you some very basic security. 

Heath Gieson [00:37:27] Staff gives you very basic multifactor authentication doesn't give you the level that you should have. It just gives you the basic that you need. 

Heath Gieson [00:37:34] That you absolutely basics you need. 

Heath Gieson [00:37:37] Our E three also gives us some Data Loss Prevention. 

Heath Gieson [00:37:40] We can see here business Standard. They don't give us anything. 

Heath Gieson [00:37:43] But if we, once we go over here to the Business Premium column, we can see a pretty much feature for feature, again, lines up with an E three license. 

Heath Gieson [00:37:52] Now, one thing I want to point out down here on this line here is Microsoft Defender for Endpoints. 

Heath Gieson [00:37:58] Or what used to be called Advanced Threat Protection Defender ATP. 

Heath Gieson [00:38:03] This is another level above just antivirus. You get antivirus with both of these, you both, you get the full management of Defender Antivirus. So you get that, which has gone from, you know, Microsoft's antivirus over the years has gone from something. That was, the antivirus world, somewhat of a joke. 

Heath Gieson [00:38:21] To now, it's ready by Gartner is one of the top leading antivirus on the market. 

Heath Gieson [00:38:25] They've done a wonderful job of retooling that, bringing it in, and I can tell you that I work with our soc team and various members of our security team, and it's really grown, and become quite a formidable product in the last couple of years. 

Heath Gieson [00:38:38] Same thing with that Advanced Threat Protection product. 

Heath Gieson [00:38:41] It's right there. 

Heath Gieson [00:38:42] Microsoft recently just announced they didn't use to include that in the Business Premium license. 

Heath Gieson [00:38:48] They announce that, starting, I don't have exact date yet, but everything I've read points to sometime in January of this next year, and they're going to be including that Defender that Defender for Endpoints or ATP piece, in all of your business premium licenses, as well. So, it's another reason why that becomes an even more important and more better value for you to take advantage of. 

Heath Gieson [00:39:13] All right, while we're here, before we move into the next section, let's do another poll. 

Heath Gieson [00:39:19] Let's ask: Which license has more cybersecurity features, which level business or Enterprise? We'll give everybody a few minutes to try to answer that while while we're doing some stuff here. 

Heath Gieson [00:39:35] I told you, I talked a little bit more about information protection while we're feeding that poll. 

Heath Gieson [00:39:40] You can see both Business Premium and Enterprise offer, that information protection piece. 

Heath Gieson [00:39:45] You know, in the in it, traditionally in the past, we would secure our documents and our data by putting them in a walled garden. Right, so we'd have those, those data, that data sitting on a server. And we control it with access list. And who has access to get into those files? And who doesn't? 

Heath Gieson [00:40:02] Well, in today's day and age, it's different, because files don't exist just on a file, server sitting somewhere, right. They exist out in the cloud. They can be shared all over the place, through SharePoint and OneDrive, and Teams. All kinds of people could have access to data. 

Heath Gieson [00:40:18] So, how do we really control who's accessing that data and who has access to it, especially once you've shared it maybe outside your organization? 

Heath Gieson [00:40:26] Well, that's where information protection comes in. 

Heath Gieson [00:40:28] What we've done is we've built security certificates into the data itself, so that data itself, you might have the file, but you might not have permissions to open. 

Heath Gieson [00:40:38] And that's all done through labeling and figuring out what your level of security is. You need to apply to your different levels of data. 

Heath Gieson [00:40:46] All right. It looks like we've got 73% of our votes in, which seems to be about, right about what we get. 

Heath Gieson [00:40:52] 64% say Enterprise has better security features, 36% say zero, 36% say, I'm not sure, and 0% say business. 

Heath Gieson [00:41:04] Well, even that's interesting, because you're all looking at a slide that shows you that the business Premium license there gives you just as much as the E three. 

Heath Gieson [00:41:12] So that's not necessarily true, is this, has most all of the security features applied to it that the enterprise. that, especially when you're comparing E three to business. 

Heath Gieson [00:41:21] If you move up to 85, of course, there's going to be more and E five. Then there's going to be available in any of the other subscriptions available. 

Heath Gieson [00:41:31] So, let's talk about the future. 

Heath Gieson [00:41:34] Microsoft is getting ready to change the way, subscriptions work, and the way some of our the whole experience and, and some of the way all of these Subscriptions can be purchased. 

Heath Gieson [00:41:47] And a lot of the rules around them. 

Heath Gieson [00:41:50] This changes the way the customer is trying to transact with Microsoft, right? It's called the new Commerce Experience. 

Heath Gieson [00:41:56] And they, they changed the name recently used to be called the Modern Commerce experience. But they've recently renamed it the new Commerce experience. The goal is simplifying a unifying licensing models into the cloud solution provider platform. 

Heath Gieson [00:42:09] So helping everybody kind of get used to be, we have the open license model, and the Enterprise Agreement licenses, and the retail licenses, and all the different licensing models that Microsoft had. Well they're trying to consolidate that all down into the CSP platform. So that all licenses go through that, kind of a model, and clients can purchase the licenses directly through Microsoft, through self-service, or through partners, whichever way they would like to do it. 

Heath Gieson [00:42:35] Um, in 20 19, this program was applied to Azure subscriptions and Azure Licensing. 

Heath Gieson [00:42:42] In 20 21, it was applied to traditional perpetual licenses. 

Heath Gieson [00:42:47] So you can buy traditional server based licenses through the new Commerce experience, through the CSP program, or other licenses as well, Commonly it was Server, SQL, or things like that that you might be putting on an on premise server. 

Heath Gieson [00:43:01] In 20 22, this is being applied to what Microsoft calls seat based offerings. 

Heath Gieson [00:43:08] So what are the seat based offerings? 

Heath Gieson [00:43:11] While they are, Microsoft 365, which includes the Office 365, Microsoft Dynamics, Windows 365, which is a brand-new service they just released, in the end of Q three of this year. 

Heath Gieson [00:43:25] It's Virtual Windows as a Virtual desktop. 

Heath Gieson [00:43:28] That can be fully managed through the M 365 platform. 

Heath Gieson [00:43:32] And the Microsoft Power Platform Service, if you're using any of the power apps, Power BI, power automate, All the licensing and subscriptions for that is now going to be going through the CSP model. 

Heath Gieson [00:43:45] So what are some of these changes? And this is some of the key stuff I wanted to make sure I brought to you today. This is all relatively new stuff that you may or may not you probably haven't heard about. If you had, you're doing a wonderful job of staying up on licensing, because a lot of this is new to us that are on the inside loop, what's happening with Microsoft license. 

Heath Gieson [00:44:03] So what are the term considerations? What are the substantial changes here? 

Heath Gieson [00:44:07] Well, there's There's going to be three ways that three terms, that you can apply to these subscriptions moving forward. 

Heath Gieson [00:44:13] Either monthly you can buy an annual term. 

Heath Gieson [00:44:17] You can pay for that all at once annually, or you can pay for that monthly or coming in the beginning of 2022 here again, I believe January is what they have slated right now, is going to be monthly. 

Heath Gieson [00:44:31] Annual prepay for three year term. 

Heath Gieson [00:44:35] What would be the advantage of joining a three year term over a annual or monthly is gonna give you some more flexibility to be able to change licenses and flex up and down? 

Heath Gieson [00:44:45] Annual is gonna give you some cost savings over the monthly, and the three year is gonna give you some cost savings. And it's going to lock in prices. 

Heath Gieson [00:44:53] Now, one of the big things that's changing here are some of your cancelation options. 

Heath Gieson [00:45:00] On the month to month, you can cancel the license, the subscription. 

Heath Gieson [00:45:05] So if you buy a license, or to a subscription, you decide you want to cancel that you don't need those extra 10 licenses for Office 365, E three, if you cancel them within 72 hours, you'll get a prorated refund. 

Heath Gieson [00:45:18] So if you have them for 24 hours, you'll still pay for that 24 hours that you had them. But you'll get refunded for 36 that you, Chancellor, women, not using them. 

Heath Gieson [00:45:26] After 72 hours, you're gonna get charged for a full month. 

Heath Gieson [00:45:30] After that, you can then make a change at your anniversary date, which is monthly, is the first of each month. 

Heath Gieson [00:45:39] In the annual mode, you can do the same thing, but once you're past that 72 hours, it's on your agreement for the next for the rest of that year. 

Heath Gieson [00:45:49] And you cannot take it back off of your agreement until your anniversary date, which is the end of your Annual Agreement. 

Heath Gieson [00:45:58] Right. So, any and any changes made midterm are prorated for the remainder of the term. 

Heath Gieson [00:46:04] So if you are nine months into your one-year term, and you buy some more licenses, they're going to be prorated for that rest of that term. And you're going to have to pay for them for the rest of the time. 

Heath Gieson [00:46:14] Whether you use them or not, they're going to be, They're going to be part of your term once your term is up and you want to take them back off, three year, same exact thing, except for the term is now three years. So any licenses you add your now are now on your agreement for three years. 

Heath Gieson [00:46:34] So, what does this mean? This means, for some businesses, you're going to want to sit down and really pay attention and figure out, These are the licenses I know I'm going to need for a long period of time. I know I'm going to have these employees in these positions. I know I'm going to have this many employees. are these many users. So I know I'm always going to need this many licenses. 

Heath Gieson [00:46:54] You purchase those on a long term so you can get some cost savings, because the monthly is going to cost you 20%, additional to be on a monthly program, over an annual or three year program. 

Heath Gieson [00:47:07] Then for the monthly, is you just want to have the amount that you need to flex. Perhaps your business uses seasonal workers, or you need to have a certain amount of contract workers. If you close a big deal with a client, you might bring on some additional contractors to work with you so you might flex up. Those might be some, some monthly ones that you might use, determining what is the best route to go there, and where's the best dollar value dollars spent for you is really going to be what you can see. 

Heath Gieson [00:47:36] Um, the next peace year is, I want to I want to point out to you on this, is the, let's see, here is this line right here, started in March of 2022. 

Heath Gieson [00:47:56] Most all 365 licensing is going to go up by 15%. 

Heath Gieson [00:48:04] There are a few licenses that will not, but most all of the licenses, all the main licenses. I know for sure, the right now, those are stating the Business Standard license, the M 300 Business Standard license is not increasing. 

Heath Gieson [00:48:18] All the other ones are going up, 15%, and that's the same thing that's going to happen here. 

Heath Gieson [00:48:25] So, what does that mean? And when there's all of these deadlines and things start taking effect. Well, let's talk about that. 

Heath Gieson [00:48:32] So, the NCE agreements can be purchased starting in January of 2022. 

Heath Gieson [00:48:38] You can purchase an NCE agreement at today's rates without that 15% increase. 

Heath Gieson [00:48:44] And, if you purchase an annual, you'll be able to be locked in with today's rates for that type. That's, the stuff with Microsoft, tends to change relatively quickly, but as right now, that's the information they're giving us. 

Heath Gieson [00:48:58] All agreements must be converted by March. Y'all know. They just changed that about five days ago. 

Heath Gieson [00:49:03] six days ago they changed it all through all agreements must be converted from the Legacy, which is the current system, over to the new one by June of 2022. 

Heath Gieson [00:49:17] The ability to process new orders on the existing program ends on March 10th. 

Heath Gieson [00:49:23] So up until March 10th of 2022, as of right now, Microsoft will allow us to write new orders and for pricing underneath the existing system. 

Heath Gieson [00:49:34] The ability to renew anything that's on the existing system ends on June of 2022. 

Heath Gieson [00:49:44] So, what do you do? 

Heath Gieson [00:49:47] Well, great job, you're doing it right now. 

Heath Gieson [00:49:49] Best thing you need to do is understand your licensing needs, gather, the information you need to have, and start working through what levels of screwy subscriptions your organization need. 

Heath Gieson [00:50:03] You can also engage us. We'll be more than happy to come out and help you do a licensing audit. 

Heath Gieson [00:50:08] Will help you understand what the currents do. You understand the current subscriptions you have, or your subscriptions optimized for the right applications and services for the cost of your organization. Or is fulfilling the needs that you need from a security, appliance productivity point of view with those licenses. 

Heath Gieson [00:50:25] This time, I'll take one more minute, and we'll put out our last poll here. 

Heath Gieson [00:50:30] We're going to launch it. 

Heath Gieson [00:50:33] So have you ever done a cost benefit analysis on your licensing and your subscriptions? 

Heath Gieson [00:50:45] See, we're getting votes gen here. Wow, that's pretty even 33% up. now. It just changed, There we go. 

Heath Gieson [00:50:52] So we've got about 50% of the vote in and looks like it's pretty even that. 

Heath Gieson [00:50:59] Now it's starting to change. 

Heath Gieson [00:51:00] Here, we go, 56%, can we get a few more people here on the vote? I'll give it another NaN to see what we get. 

Heath Gieson [00:51:10] Before I close it, and OK, we're going to go ahead and close that down. We got 56, 56% of our lists, there's voted on that one, 44% say, yes. That's higher than I would have suspected. 33% say, no. 

Heath Gieson [00:51:24] Add 22, say. who has the time for that? And I sympathize with all of those answers. 

Heath Gieson [00:51:31] Um, so let me give you some more information here. 

Heath Gieson [00:51:34] I promise you I'll give you a little bit of the secret about how to know this information and where to go to get it. 

Heath Gieson [00:51:40] Here's the secrets. All those charts I was showing, you comes from a little website called M 365 maps dot com. 

Heath Gieson [00:51:48] It is put together by a gentleman named Aaron Damage, and he works for Microsoft, although this site is not officially a Microsoft sanctioned site, I highly recommend it. It will definitely help demystify what comes with what features, with what subscription, what features that comes where, and what you may or may not need. 

Heath Gieson [00:52:07] The other one, you might be familiar with this, is docs dot microsoft dot com, and that's a pretty broad statement I know to make, but that's where you find out every answer there is to be had about Microsoft Option. Software Subscriptions, systems, that's where that is the authority on the documentation of that. Lots of other websites out there that you can go to get information about, what if it doesn't say, docs dot microsoft dot com, then you can't count on it being true? 

Heath Gieson [00:52:34] It might be true, you can't count on lot of reading. 

Heath Gieson [00:52:38] That's really the secret. 

Heath Gieson [00:52:39] Those sites and a lot of reading and a lot of studying to really figure out and understand all of this stuff, or you can just hit the easy button and ask us. 

Heath Gieson [00:52:47] We've got them 365 experts that we've got trained surrounded. 

Heath Gieson [00:52:52] We talk about this stuff all day long, so that kind of concludes everything I wanted to talk to you guys about. Does anyone have any questions? If you do, just type them into the questions box there. I'll be more than happy to answer them. If not, if you do have questions, you don't want to put them in there, please reach out to us. I'll be more than happy to talk to anybody about Microsoft 365 licensing, or probably just about anything else to. But if you'd like to have some time with us, reach out. We'll be happy to schedule some time talking about what we can do for you, and you can kind of get you pointed in the right direction. If nothing else on how old licensing works, that he changes, and what we could be doing better to better optimize how utilize them How do you access the recording in the future? There's a question there will be links set out. I believe, to all the attendees, that you can click on a recording, and once we get it published, and you'll be able to access the recording. 

Heath Gieson [00:53:54] Are there any other questions from anybody out there? 

Heath Gieson [00:54:04] I'm going to hang around here for a little while. If you have any questions, be sure to post them up on the, on the thing. Thank you all for attending. Again, if you need, you have any questions, don't want to ask them here? Be sure to reach out to your account managers, or anyone here at true. We'll be more than happy to get together with you and talk to you about any of the things that we went over today, or other topics you might have. 

Heath Gieson [00:54:26] Thanks a lot, everyone. 

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